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Performance Management the Bodes Way: An Example Approach
To change how performance management is applied, we must first create an experience that reinforces the new ways of working and makes it in the manager’s interest to change/shift their behaviours. The following provides an example which we have successfully utilised in the past with six-figure savings outcome for our client year-on-year. This approach included:
Measuring the manager’s current performance using a 180° assessment.
Capturing high-value data about their individual reports in terms of personality, motivators and preferred coaching style.
Providing inputs to increase competence/confidence including video interviews with successful and unsuccessful performance management occurrences.
Setting targets with each manager for both positive/less positive performance management issues and the results of the 180° assessment.
Re-measure their performance using the 180° against the performance management criteria.
For those being managed upward or outward, providing career development to ensure a speedy win-win transition.
In other words, in the short-term, to tighten the management of this process, assess the individual, create targets, provide input, follow-up and then re-assess each individual with a calculated ‘payback’ outcome to the business area.
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